Last updated: 30 September 2026

This privacy policy explains how Brewmish Ltd, trading as The Back Lane Tavern (“we”, “us”, “our”), collects and uses your personal information when you visit backlanetavern.co.uk, sign up to our newsletter, book a table, contact us or apply for a job with us.

Who we are

The data controller is Brewmish Ltd, a company registered in England and Wales (company number 12792782), registered office 9 Worton Park, Cassington, Oxfordshire, OX29 4SX. Brewmish Ltd also operates The Duke of Marlborough and OXTWO.

The Back Lane Tavern, 11 Park Lane, Woodstock, Oxfordshire, OX20 1UD
Email: info@backlanetavern.co.uk
Telephone: 01993 810 826

What information we collect and why

Newsletter sign-up. If you sign up for our eNewsletter we collect your name and email address. We use them to send you our newsletter with news and events from The Back Lane Tavern and our sister pubs. Our legal basis is your consent, which you can withdraw at any time by using the unsubscribe link in any email or by contacting us.

Table bookings. Bookings are made through third-party booking services (OpenTable and ResDiary). When you book, those services collect your details (such as your name, contact details, party size and any dietary or special requests) and share them with us so that we can manage your booking. Our legal basis is to carry out your booking (contract). Please read OpenTable’s and ResDiary’s own privacy policies for how they handle your information.

Enquiries. If you phone or email us, we use the details you give us (such as your name, email address, telephone number and your message) to respond to you. Our legal basis is our legitimate interest in answering enquiries, or taking steps at your request before a booking or event.

Job applications. If you apply for a job by email or phone, we use your CV and contact details to assess your application and contact you about it. With your agreement we may also contact you about other suitable roles within Brewmish Ltd. Our legal basis is taking steps at your request before entering into a contract of employment, and our legitimate interest in recruiting.

Payments. Card payments in the pub are processed by our payment provider. We do not store your full card details.

Website use. Our website collects technical information needed to run it securely, such as your IP address, browser type and the pages you visit, in server and security logs. With your consent, we also use Google Analytics to understand how visitors use the website (see Cookies below).

Cookies

We only use cookies that are strictly necessary for the website to work unless you agree otherwise. When you first visit, a consent banner lets you choose whether to allow statistics (analytics) cookies. You can change your choice at any time using the “Manage consent” option on the website. Full details of the cookies we use are in our Cookie Policy.

Spam and security protection

Our newsletter form uses Google reCAPTCHA and hidden anti-spam checks to stop automated spam. reCAPTCHA sends information about your device and interaction to Google, subject to Google’s privacy policy. We also use security software that logs activity such as login attempts and blocks malicious traffic.

Who we share your information with

We do not sell your personal information. We only share it with:

• service providers who help us run our business and website, such as our website host, email provider, booking services (OpenTable and ResDiary), payment processor and Google (for analytics and reCAPTCHA), who may only use it on our instructions or under their own privacy terms;
• our sister businesses within Brewmish Ltd, where needed to deal with your booking, enquiry or job application;
• a buyer or successor business if we reorganise or sell our business;
• authorities or others where the law requires it, for example to comply with a court order or to prevent or detect crime.

Some of these providers may process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the UK International Data Transfer Agreement.

How long we keep your information

• Newsletter subscribers: until you unsubscribe, or for up to 3 years after you last engaged with us.
• Enquiries: up to 12 months after our last contact with you.
• Booking information held by us: up to 2 years.
• Unsuccessful job applications: up to 6 months after the role is filled, unless you agree to us keeping them longer.
• Financial and transaction records: 6 years, as required by law.
• Analytics data: 14 months.

Monitoring and recording

Calls, emails and other communications with us may be monitored or recorded, in line with UK law, for business purposes such as quality control and training, to keep our systems working properly, and to prevent or detect crime.

Your rights

Under UK data protection law (the UK GDPR and the Data Protection Act 2018) you have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is wrong or incomplete;
• ask us to delete your information;
• ask us to restrict or object to how we use your information, including objecting to direct marketing at any time;
• ask for your information to be transferred to another organisation (data portability);
• withdraw your consent at any time, where we rely on consent.

To use any of these rights, please email info@backlanetavern.co.uk. We may need to confirm your identity first, and we will respond within one month.

Security

Our website uses HTTPS encryption, and we take appropriate technical and organisational measures to protect your personal information. However, no transmission over the internet is completely secure, so please avoid sending sensitive information by ordinary email.

Complaints

If you have concerns about how we use your personal information, please contact us first and we will try to resolve them. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk/make-a-complaint, telephone 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.